This is a list of the most frequently asked questions I get from people who are just getting started or developing their skills as a genealogist. If you have a question you'd like answered on this page, please send it to me via the Suggestion Box.
How do I set up my FamilySearch or Ancestry account?
I don't know my email address, username, or password. How do I get access to my FamilySearch and Ancestry accounts?
You'll have to contact customer support and have them help you.FamilySearch Customer Support Ancestry Customer Support